** We appreciate you choosing It’s All About You Birthdays for your child’s birthday celebration. Our hope is that your child’s party will be both memorable and exciting!! To help ensure the best possible experience we ask you to adhere to the following:
Party Reservation
Our customized parties are typically booked 4-6 weeks in advance of party date. To reserve your party date we require a non-refundable credit card deposit of $100. A signed party contract must be received within 3 days of credit card deposit. The party contact can be faxed or mailed. We will need your confirmed and final head count no later than 7 days prior to the party date. Finalization of headcount will be confirmed via email, fax or telephone and should include names of all party guest including guest of honor .
Payment:
Final payments must be paid 1 week prior to the party when using a major credit/debit card (via paypal). We will accept cash only for final payments made on the day of the party. You will receive an invoice via e-mail 7 days prior to party date (based on final headcount submission). The invoice is subject to change if final headcount has not been received 7 days prior to party date.
Rush Policy:
If you are requesting and we have available a party date less than 2 weeks, we may require a rush fee. You will be informed of this fee at time of booking (usually between $25 - $50).
Cancellation Terms
Your deposit is non-refundable and cannot be returned for any reason. In the case of an emergency, we will gladly reschedule your party with the next best available date. If new invitations and food/beverage are needed, an additional fee will apply.
What if there is inclement weather?
In the event of severe weather, we reserve the right to reschedule the party. Most outdoor parties can resume as scheduled indoors if it rains.
In the event that a child does not show up, do I still have to pay for that child?
Yes, your final RSVP count determines the price for your party. The RVSP headcount determines the number of goodie bags and crafts that are prepared in advance. You may keep the party goodie bags for any child that does not show up. If a child chooses not to participate during the party, you are still charged for your final count.
What if a child becomes ill or has an allergic reaction?
It's All About You and its owners, operators, and employees assume no liability for accidents, food allergies, and/or injuries to party guests or property damage. As event planning professionals, we can assure you that the utmost care will be taken to provide safe and entertaining activities for your guest.
Will you take party photos and will they be used on your website?
Every guest of honor leaves our party with a party photograph. Some photos may be used on our website, however, no identifying information will be published. If you do not wish to have your child on our website, please let us know.
What is the minimum and maximum number of children?
Our packages have a minimum number of eight children. Parties smaller than eight will still be charged for eight children. To provide our best services, we recommend between 8-12 guest. However, we can accommodate larger groups if necessary. An assistant’s fee of $40 will be charged for groups over 12.
**Additional Policy
In the event of damage or loss of It’s All About You Birthdays inventory, the financial responsibility lies entirely with you the contracted client. As the client, you also assume all liability and responsibility for allergic reactions or any other medical reaction from the menu, wearing of costumes and or activity taken place during the party.